- 2021 Annual Sales: $22 million
- Location: Columbus, Ohio
- Number of Employees: 119
- Residential vs. Commercial: 45% residential, 55% commercial
- Areas of Business: Roofing and historic restoration
- Types of Work: New construction, renovation, repair/reroofing and service
- Certifications: Firestone, Cathedral Stone Products, US Heritage Masonry and Copper Development Association; Slate Roofing Contractors Association certification; Lead Safety, Asbestos Safety, Fall Protection, Scaffolding Inspection and Erection
- Company Strengths: Social media, company culture and competitive advantage
What Makes Them a Power Player
Social Media: The Durable Slate Company's work is especially aesthetic; not many people know much about historic preservation and restoration, so the company uses social media platforms to highlight the craftsmanship of its crews and the intricate detail that goes into projects. In general, Durable Slate uses social media to educate the public about historic roofing and historic preservation.
"As CEO, I take a great interest in how my employees are doing. I want to support them in their endeavors to always do a good job of delivering a product that meets or exceeds the expectations of the customer. This includes studying companies on the leading edge of high-quality service and always striving to learn new ways to commit ourselves to creating happy customers."
—Michael Chan, CEO, The Durable Slate Company
Competitive Advantage: Durable Slate touts advanced training and certification from associations and manufacturers as well as white-glove service—ensuring workers are professional, respectful and clean up after themselves. The company boasts a long history in the community that demonstrates a commitment to service and trust. Historic roofing is an uncommon skill that requires mastery of durable but temperamental natural materials. Unlike general contractors, the company focuses exclusively on slate, tile, copper roofing and ornamentation. Its craftsmen are trained by in-house experts according to the company's stringent work and safety standards. As a result, workers remain safe regardless of roof type, size or height. These standards—codified into the company philosophy, "The Durable Way"—have helped the company earn numerous awards and professional distinctions, including several NRCA Gold Circle Awards. Overall, the company says its greatest advantage as a historic roofer is that its teams understand the materials and techniques and takes the time to do the job correctly.
Company Culture: The company credo and philosophy, The Durable Way, challenges employees to bring their very best as roofers, colleagues and community members. Durable slate's team members take ownership of their futures and use the tools and resources available to improve work performance and well-being. To this end, the company offers one-on-one mentoring and other in-house training. It also fosters a culture of acceptance that cherishes the company's diverse workforce. According to Durable Slate, the company has been frequently recognized for having happy employees and safe work environments, as well as fostering a new generation of roofing entrepreneurs.
Testimonial: "I have decades of experience with very large IT contracts in both the private and public sectors, so I have an appreciation for what can go wrong in contracting; this contract was executed in an exemplary manner. Bottom line, Durable Slate made me look like I knew what I was doing, and my involvement was easy. Simple oversight once the contract was in place, and the finished project looks and performs exceptionally well." —Ellis K., All Saints Church, Frederick, Maryland